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Privacy Policy

Introduction

Dixon Brothers Plumbing & Heating ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number when you contact us
  • Service address and details about your plumbing or heating needs
  • Communication preferences and history

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about appointments and services
  • Send you important updates and notifications
  • Process your payments
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve your experience. You can control cookie preferences through your browser settings.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects data about:

  • Pages visited and time spent on our website
  • Your device and browser information
  • Geographic location (country/city level)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Contact Information

For privacy-related questions or concerns, please contact us at:

  • Email: rdixonbro@yahoo.com
  • Phone: 01482 803 484
  • Address: 9 Southwell Close, Beverley, England

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Last updated: March 15, 2024

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