Privacy Policy

Introduction

Dixon Brothers Plumbing & Heating ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

Name, email address, and phone number when you contact us
Service address and details about your plumbing or heating needs
Communication preferences and history

How We Use Your Information

We use the information we collect to:

Provide and improve our services
Communicate with you about appointments and services
Send you important updates and notifications
Process your payments
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve your experience. You can control cookie preferences through your browser settings.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This service collects data about:

Pages visited and time spent on our website
Your device and browser information
Geographic location (country/city level)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications

Contact Information

For privacy-related questions or concerns, please contact us at:

Email: rdixonbro@yahoo.com
Phone: 01482 803 484
Address: 9 Southwell Close, Beverley, England

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

Last updated: March 15, 2024