Frequently Asked Questions
Find answers to common questions about our services
Pricing & Payments
Do you charge a call-out fee?
No, we don't charge any call-out fees. You only pay for the work carried out.
What payment methods do you accept?
We accept cash, bank transfers, and all major debit/credit cards.
Do you offer free quotes?
Yes, we provide free, no-obligation quotes for all our services.
Services
What areas do you cover?
We cover Beverley and surrounding areas within a 20-mile radius, including Hull, Cottingham, Hessle, Anlaby, Kirk Ella, Willerby, Brough, and South Cave.
Are your engineers Gas Safe registered?
Yes, all our engineers are fully qualified and Gas Safe registered, ensuring all gas work is carried out safely and legally.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating services. Contact us on our emergency number: 07825 760 181.
Boiler Services
How often should I service my boiler?
We recommend annual boiler servicing to ensure efficient operation and maintain your warranty. This also helps prevent breakdowns and ensures your safety.
What boiler brands do you work with?
We work with all major brands including Worcester Bosch, Vaillant, Ideal, and Baxi. We're accredited installers for Worcester Bosch and Vaillant.
How long does a boiler installation take?
A typical boiler installation takes 1-2 days, depending on the complexity of the installation and whether it's a straight swap or requires repositioning.
Knowledge Base
Still Have Questions?
Contact us today and we'll be happy to help